Frequently Asked Questions

Answers to common questions about our services and how we work.

1. What exactly does Osnnova do?

We take the projects you've built with AI tools — the ones that work just enough to get excited about, but aren't ready for real users — and transform them into professional-grade software. Our engineers dig into your code, clean up the messy parts, patch security holes, restructure the architecture, and get everything production-ready. Think of us as the engineering team that picks up where the AI left off.

2. Who is this service for?

If you've used an AI coding tool to build something and now you're staring at a product that's almost there — this is for you. We work with founders validating ideas, indie hackers shipping products, and startup teams who moved fast and now need to build properly. You don't need a technical background. You just need a vision and a project.

3. Do you work with code from tools like Replit, v0, Lovable, Glide, or similar platforms?

Absolutely. That's actually our specialty. No matter which AI coding or low-code platform you used, we've seen it. We work with your existing stack rather than asking you to throw everything out and start over. You built something — we make it better.

4. What happens during the free 30-minute consultation?

You show us what you've got — whether it's fully working, partially broken, or just a rough idea. We take a look at the structure, ask the right questions, identify what needs fixing, and map out the most practical path forward. You'll walk away with a clearer picture of what your project needs, even if you decide not to move forward with us. No pressure, no pitch — just honest engineering feedback.

5. Do I need a working product before booking?

Not at all. Some of our best projects started as broken prototypes or half-finished ideas. Whether your app crashes on launch, has major gaps, or you're still sketching things out — book the call. We meet projects at every stage and figure out the best way forward together.

6. What improvements do your engineers typically make?

Every project is different, but here's what we commonly tackle:

  • Code cleanup & refactoring — making the codebase readable, maintainable, and logical
  • Bug fixes — hunting down and eliminating the issues causing crashes or unexpected behavior
  • Security hardening — closing vulnerabilities before real users (or bad actors) find them
  • Authentication — proper login systems so user data is protected from day one
  • Database restructuring — organizing your data in a way that won't break under pressure
  • Performance optimization — making things fast and efficient
  • Deployment setup — getting your app live on reliable infrastructure
  • Scalability improvements — making sure the architecture can grow with you

7. Do you add authentication and user management?

Yes. If your project needs login functionality, we implement it properly — not as an afterthought. That means secure authentication, session handling, and user management designed to fit your specific product. No cookie-cutter solutions.

8. Do you handle databases and backend architecture?

Yes, and this is often where the biggest improvements happen. AI-generated backends tend to have structural issues that don't cause problems at first — until they do. We restructure databases, improve data modeling, optimize queries, and make sure your backend is built to handle growth without falling over.

9. Is my code and project confidential?

Completely. Your project is only accessible to the engineers assigned to it, and we treat all project information with strict confidentiality. If you need a formal NDA in place before sharing anything, we're happy to sign one.

10. Do you store my code after the project is finished?

We only keep what's necessary for support and legal compliance. Once your project wraps up, we're happy to remove access credentials and all project materials upon request. Your work stays yours.

11. How long does a typical project take?

It depends on what we're working with. After the consultation, we assess the scope honestly and give you a clear roadmap with realistic milestones — no vague timelines. Small fixes can move quickly; full architecture overhauls take longer. You'll always know what to expect.

12. How much does your service cost?

Pricing is scoped to your project — we don't charge a flat rate because no two projects are the same. After reviewing what you've built, we'll give you a transparent, itemized quote. No hidden fees, no surprises.

13. Do you offer ongoing support?

Yes. A lot of our clients stick around after the initial project because building software is never really "done." We offer ongoing support for continuous improvements, feature development, maintenance, and infrastructure monitoring. If you want a dedicated arrangement, we can set up a retainer that fits your pace.

14. Can you help prepare my product for investors or users?

That's one of the things we do best. Whether you're gearing up for a public launch, prepping a demo for investors, or scaling to your first real wave of users — we make sure your product holds up. Solid, professional software makes a better impression than any pitch deck.

15. What if my project is completely broken?

Bring it anyway. Broken projects are kind of our thing. We've seen codebases that barely run, apps that work locally but break in production, and AI-generated code that's more spaghetti than software. We dig in, diagnose what's wrong, and give you a clear plan for getting it working.

16. Do you rewrite my entire project from scratch?

Only if there's genuinely no better option. We'd rather rescue and improve what you have — it's faster, cheaper, and preserves the work you've already done. Full rewrites are a last resort, reserved for situations where the foundation is too broken to build on.

17. What technologies do you support?

We work across modern web stacks including JavaScript, TypeScript, React, Next.js, backend APIs, databases, and cloud deployments. We also have deep experience with projects that originated on AI coding platforms. Not sure if your stack qualifies? Just bring it to the call — we'll figure it out.

18. How do I start working with you?

  1. Book a free consultation — show us what you've built
  2. Define your goal — launch, scale, fix, or all of the above
  3. Get a proposal — a clear roadmap and transparent quote
  4. We get to work — your engineers take it from there

Simple, structured, and no commitment until you're ready.

19. Is my project guaranteed to succeed after your work?

We guarantee that the engineering will be done properly — clean, secure, and production-ready. What we can't guarantee is whether the market will love it. That part is on you. Our job is to make sure the technical side never holds you back.

20. How do I contact support if I have questions?

Three easy ways to reach us:

  • Chat — use the chatbot on our website for quick questions
  • Book a call — the consultation is free and there's no obligation
  • Email — reach us directly at contact@osnnova.com

We respond as fast as we can. Real people, real answers.