Privacy Policy

1. Introduction

Welcome to Osnnova Ventures Pte. Ltd. ("Company," "we," "our," or "us"). We operate https://osnnova.com/ and provide human-engineer support services designed to review, improve, secure, and deploy software projects built using AI or "vibe-coding" tools (the "Services").

Your privacy matters to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our Services.

By using our website or Services, you agree to the practices described in this policy.

2. Information We Collect

We collect information in the following ways:

A. Information You Provide Directly

• Name
• Email address
• Company name
• Billing details (if applicable)
• Project information shared during consultations
• Code repositories or technical documentation you grant us access to

B. Technical Information

When you use our website, we may automatically collect:

• IP address
• Browser type
• Device information
• Usage data (pages visited, time spent, referring URLs)

C. Project & Code Access

If you engage our Services, you may provide:

• Source code
• Database access
• API credentials
• Infrastructure credentials
• Hosting or deployment access

We only access the information necessary to perform the Services agreed upon.

3. How We Use Your Information

We use your information to:

• Provide and improve our Services
• Conduct consultations
• Analyze, refactor, secure, and deploy your software
• Communicate with you about your project
• Process payments
• Improve website functionality and performance
• Comply with legal obligations

We do not sell your personal information.

4. Confidentiality & Code Security

We understand that your code and ideas are sensitive.

• All project materials are treated as confidential.
• Access to client repositories and infrastructure is limited to authorized personnel.
• We implement reasonable technical and organizational safeguards.
• Upon request, we will remove access credentials after project completion.
• If needed, we are open to signing Non-Disclosure Agreements (NDAs).

5. Legal Basis for Processing (If Applicable Under GDPR)

If you are located in the European Economic Area (EEA), we process your data based on:

• Performance of a contract
• Legitimate business interests
• Legal obligations
• Your consent

You may withdraw consent at any time.

6. Data Retention

We retain personal and project information only as long as necessary to:

• Fulfill contractual obligations
• Maintain business records
• Comply with legal requirements

You may request deletion of your data at any time, subject to legal obligations.

7. Third-Party Services

We may use third-party providers for:

• Payment processing
• Cloud hosting
• Analytics
• Communication tools

These providers only receive the information necessary to perform their services and are expected to maintain appropriate safeguards.

We are not responsible for the privacy practices of third-party platforms you choose to integrate with your project.

8. Data Security

We implement commercially reasonable safeguards, including:

• Access controls
• Encrypted communication (HTTPS)
• Secure credential handling
• Restricted internal access

However, no system is completely secure. You acknowledge that you provide information at your own risk.

9. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion
• Restrict processing
• Object to processing
• Request data portability

To exercise these rights, contact us at: contact@osnnova.com

10. Children's Privacy

Our Services are not directed at individuals under 18. We do not knowingly collect personal information from children.

11. International Transfers

If you are accessing our Services from outside Singapore, your information may be transferred to and processed in Singapore or other jurisdictions where our service providers operate.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised "Last Updated" date.

Continued use of our Services after changes indicates acceptance of the updated policy.

13. Contact Us

If you have questions about this Privacy Policy, contact: